Spark Privacy Policy | Your Data & Choices

Spark is a dating app that connects people based on shared interests and preferences. This policy explains what data we collect, how we use it, who processes it on our behalf, and the choices you have.

Who We Are

Spark is a dating app operated by Syndicate Hub LLC, 487 Grey Swallow St., Brighton, Colorado 80601, United States. We are the controller of the personal data described in this policy.
For any privacy question or request, contact syndicatehubllc@gmail.com. Syndicate Hub LLC also maintains syndicate-hub.com, where this and its other products are listed.

Information We Collect

Account information: your email address and a display name you choose.
Profile information: birthdate, gender, interests, bio, city, and photos you upload or capture during verification.
Activity data: swipes, likes, matches, messages, group memberships, lounge games you play, and reward history.
Preferences: dating criteria such as age range, distance, and notification settings.
Technical data: device type and browser, approximate location derived from the city you enter, timestamps of your activity, and usage analytics events.
Support and safety data: reports you submit, blocks you set, and correspondence with our team.

How We Use Your Information

To create and display your profile to other users who match your preferences.
To facilitate matching, messaging, group participation, and lounge games.
To verify your identity and prevent fake profiles through live photo verification and duplicate-photo detection.
To enforce daily swipe limits, premium entitlements, reward credits, and invite rewards.
To send match notifications and reminders by email or browser push, based on your settings.
To moderate content, investigate reports, keep the community safe, and enforce our Community Guidelines.
To detect, prevent, and investigate fraud, abuse, and security incidents.
To comply with legal obligations and to establish or defend legal claims.

How We Share Your Information

Other members can see your profile and photos through discovery, matching, and community features. Messages and posts are visible to their recipients or to participants in the group or lounge where you share them. Profile-photo URLs may also be accessible to anyone who has the link.
We do not sell your personal data, and we do not share it for cross-context behavioral advertising.
Service providers who process data on our behalf: the Base44 platform (application hosting, database, file storage, and email delivery) and our payment provider, Wix Payments, which handles checkout and card processing. Card details are entered on the payment provider’s checkout page and are never stored by us.
We may disclose information if required by law, to respond to valid legal process, or where necessary to protect the safety of our community or the rights of others.
If the business is sold, merged, or reorganized, data may transfer as part of that transaction; this policy will continue to apply until it is replaced.

Cookies and Analytics

We use browser storage and similar technologies to keep you signed in, to remember your theme and filter choices, and to remember an invite link so a friend’s referral can be credited. The hosting platform may process necessary technical and security logs independently of optional analytics consent.
If you opt in to optional product analytics, Base44 may receive a session identifier, initialization and heartbeat events, and product events such as sign-ups, subscription starts, referrals and shares to understand which features work. We disable automatic browser analytics and injected page-view logging before opt-in. Product analytics do not include the content of your messages. Declining or withdrawing consent stops new optional analytics and removes the identifier from accessible browser storage; an older site version may have placed one before consent.
Choose Essential only or Allow analytics in our privacy choices notice. You can change your decision at any time by selecting Review analytics preferences on this Privacy Policy page. Consent is stored locally with a policy revision and date for up to 180 days.
You can clear browser storage through your browser settings. Clearing essential sign-in data signs you out and may reset your saved filters. We do not use advertising tracking cookies or sell your personal data; Global Privacy Control browser signals do not grant permission to do either.

Data Retention

Your profile and activity data are kept while your account is active.
Messages are retained until you unmatch or delete your account.
Verification photos are kept for review and for the safety record, and are deleted once they are no longer needed for that purpose.
Reports, warnings, and blocks are kept while your account is active so that repeat offenders cannot simply re-register; limited safety records may be retained longer where the law requires it.
You can request account deletion from Settings or by contacting support. Submitting a request does not immediately remove data or close your account; the request remains pending until reviewed and fulfilled. We will confirm the outcome, including any records that must be retained.

Your Rights and Choices

Access: you can view your profile and data within the app at any time, and you can ask us for a copy of your personal data.
Correction: you can edit your profile information whenever you want, and you can ask us to correct anything you cannot edit yourself.
Deletion: use Settings to request deletion of your account or selected categories of data, or contact support. You can track the request status in Settings. If you can no longer sign in, see how to delete your account without signing in.
Portability: after email confirmation, prepare a JSON account-data export in Settings. The export lists its included categories and references uploaded files rather than embedding them. Downloads require sign-in, are available for seven days after preparation, and use links that expire after five minutes. Contact support for additional records, files, or assistance. Download expiry does not itself delete the stored export file.
Opt-out: you can disable email and push notifications from Settings at any time.
Depending on where you live, you may have additional rights — for example under the EU or UK GDPR, or under United States state privacy laws such as the CCPA/CPRA. These include the right to know what we collect, to request deletion, to correct inaccurate data, to opt out of certain sharing, and not to be discriminated against for exercising your rights.
To make a request, use the data request option in Settings or email syndicatehubllc@gmail.com. We may need to confirm your identity before acting, and we will respond within the timeframe required by applicable law. You may also complain to your local data protection authority.

Data Security

We use secure, encrypted connections for all data transmission.
Profile photos are served from hosted file URLs and may be accessible to anyone who has the URL. Do not upload sensitive documents as profile photos. Verification photos use private storage and time-limited viewing links.
Access to member data inside our admin tools is limited to authorized team members who need it for moderation or support.
Payment details are handled entirely by our certified payment processor — we never store your card information.
No system is perfectly secure. If a breach affects your rights, we will notify you and the relevant authorities as required by law.

International Data Transfers

We are based in the United States and the service providers listed above process data there. If you use Spark from another country, your data will be transferred to and processed in the United States, where privacy laws may differ from those where you live.

Children’s Privacy

Spark is for users 18 years and older. We do not knowingly collect data from minors, and accounts we learn belong to someone under 18 are terminated and their data deleted.
If you believe a minor is using the app, please report the profile.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app or by email, and we will update the date at the top of this page. Where required, we will ask for consent before using information in a materially different way.

Contact Us

Questions, requests, or complaints about this privacy policy or your data: email syndicatehubllc@gmail.com, or write to Syndicate Hub LLC, 487 Grey Swallow St., Brighton, Colorado 80601, United States.
You can also report a concern through the in-app reporting tool. Child safety concerns should be reported in the app and by email so they can be escalated urgently.

Syndicate Hub LLC · 487 Grey Swallow St., Brighton, Colorado 80601, United States · syndicatehubllc@gmail.com